Standing by our mission, we are focused on delivering total customer satisfaction. We are committed to provide customers with excellent service. The following resources are available for you support needs:
Tutorials
The Tutorials
section
will definitely acquaint you with the elementary know-how
of the technology we deal with. Biometrics in a nutshell elucidated here
Downloads
The Downloads page has recent product updates and other useful support files. It covers the following links:
02LA PRO updates
Virtual Trainer
Product manuals
FREE information package
Installation Help
The Installation Help section mainly deals with wiring simulation diagrams and configuration setup. It gives a pictorial schematic of various peripherals like readers, alarms, siren, etc. that can be connected in different configurations like
One door, Two Door, One Door Anti-passback, Two-Door
Anti-passback etc. It covers the following links: System
Configuration / Wiring Simulator.
FAQs
Most commonly faced issues can be solved quickly by referring to
FAQ (Frequently Asked Questions). These are
categorized into General and Technical sections.
It covers the following links:
The Troubleshooting section serves as a solution guide to all technical
queries related to the controllers, readers and related
accessories. Troubleshooting is made easy as the issues you
face and their solutions are laid out in tabular format.
